Frequently Asked Questions
Everything you need to know about your Lingerie Living experience.
How do I determine my correct size?
We provide a comprehensive size guide on every product page. We recommend measuring yourself with a soft tape measure and comparing your results to our brand-specific charts for the most accurate fit.
What is your return policy for intimate apparel?
For hygiene reasons, we only accept returns on items that are unworn, unwashed, and still have all original tags and protective adhesive strips attached. Returns must be initiated within 30 days of delivery.
How should I care for my delicate lingerie?
To preserve the life of your garments, we recommend hand washing in cold water with a gentle silk or lace detergent. If using a machine, always use a mesh laundry bag on a delicate cycle and never tumble dry.
Is your packaging discreet?
Yes, all orders are shipped in plain, unbranded outer packaging to ensure your privacy. The return address will list 'LL Shipping Dept' rather than our full store name.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your items sooner.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.